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As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a provider in outsourced customer care innovation. With over 28 years of industry experience, Sitel’s 78,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 26 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages.Please Login
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Sitel is a best-in-class service provider and employer. September 1, 2016 2:50 PM
Returned to Sitel having left to go on a different career path, absolutely love Sitel as a company, their people first culture and leadership style is superb. The attitude and drive of the senior management flows through the whole business, we want ... August 23, 2016 1:41 PM
Industry Champion Comments
Sitel is a best-in-class service provider and employer. September 1, 2016 2:50 PM
Returned to Sitel having left to go on a different career path, absolutely love Sitel as a company, ... August 23, 2016 1:41 PM
A Plymouth MP has demanded "immediate" action at an NHS 111 call centre in the city amid claims that staff are "terrified to go to work". April 1, 2020 8:20 PM
Join us this for the industry leading conference series dedicated to optimising customer experience (CX) and contact centre performance through speech analytics and best practices by registering here - https://hubs.ly/H0n2zc40 #SitelUK#SitelGroup#CX#CallMiner February 18, 2020 10:01 AM
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