Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Sitel UK - Company Profile   (About Company Profile Pages)

Submit Company Feedback
Request Page Admin Access

Overview

As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a provider in outsourced customer care innovation. With over 28 years of industry experience, Sitel’s 78,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 26 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages.
             
[Vendors: Add a weblink for sales leads]
Become a Member

Company Members

Susana Gonçalves Sitel UK(Verified Admin)
Jose Luis Yuste Sitel UK(Verified Admin)
Colin Baker Sitel UK
Jonny Miller SITEL Netherlands
(Verified Admin)

Industry Champion!



Latest Voter Comments - why they want this company to win!
is true that working at Sitel you can add value and positivism to your life, because at Sitel you can achieve and keep a work-life balance. hashtagNICE
September 17, 2019 10:18 AM
International recognition of SITEL as a global leader in Omni channel CX
September 11, 2019 8:48 PM
Sitel is one of the worlds leading industries, its name has been advertise is so many aspects.
September 5, 2019 12:02 AM
I love Sitel Sofia <3
September 3, 2019 7:42 AM
to be employed at Sitel Sofia is a great privilege
September 3, 2019 7:38 AM
Sitel Sofia Bulgaria has a positive impact on live of hundred of employees !!
September 3, 2019 7:36 AM
The success of a company is the sum of the talents and strengths of the people that work there. I am proud to be Sitel Sofia, Bulgaria
August 30, 2019 3:16 PM
Creating a great place to work is essential for our sanity, our success - and the success of our business. Sitel Sofia provides all these things
August 29, 2019 2:50 PM
Sofia Sitel's management seek to build a team spirit an essential quality of effective team players.( we are all a team - Sitel Team ) that is founded upon ongoing support.
August 29, 2019 2:36 PM
Sitel Sofia's employees feel good, have a sense of purpose and are motivated, focused and more likely to bring a positive sense of energy to the workplace compared to other employers in Bulgaria
August 29, 2019 2:05 PM
Sofia Bulgaria Sitel's director site Todor Dachev encouraging an environment of open and honest communication without fear of retaliation, and taking prompt action when ethical or compliance issues are brought to their attention.
August 28, 2019 2:40 PM
A great organization to work for, which puts its people first and provides a lot of opportunities to develop employees' potential. Besides it is focused on digitalization and unique customer experience, offering and providing innovative and value enhanced services and solutions as digital and social marketing, tech solutions for customer interaction management & tailored IT development etc.
March 23, 2017 5:03 PM
Best place to work.. All time favourite company
March 11, 2017 10:41 AM
A great organization to work for which puts it people first and provides a lot of opportunities for people to grow within the system
March 9, 2017 7:21 PM
Always one step ahead of the Competitor and ensure people first approach in every move
March 9, 2017 3:22 PM
@ Sitel - I like the way of Open Communication, Transparent approach and Fair practices. Their Core Values revolves around majorly on employee life cycle and provides a kind of work atmosphere which helps people to manage their Personal, Social and Professional life.
March 9, 2017 3:17 PM
Excellence with innovation and importance to people
March 9, 2017 1:59 PM
It is the best among the contact centers I have worked for. Sitel's People First value really holds true as there are constant measures taken for the benefit of employees.
March 9, 2017 1:33 PM
I have been part of SITEL for More than 10 years now and its been an excellent journey so far. Started my Career as a fresher in an frontline agent role and now an Operation Manager. Lot of learning and the organization has been like a family to me
March 9, 2017 12:25 PM
Sitel is a brand that not only manages its clients business effectively but also constantly keep looking for value creation.
March 9, 2017 10:09 AM
Sitel is a great company to work for, great people and clients and I love working here for the past 8 years!
October 19, 2016 9:59 PM
SITEL provide exceptional service to our clients!
October 19, 2016 8:03 PM
To support my company of course!
September 9, 2016 12:21 PM
Sitel is a best-in-class service provider and employer.
September 1, 2016 2:50 PM
Sitel is a Great Place to Work with the focus being on People First
September 1, 2016 10:55 AM
Great customer service, knowledgeable staff and providing expertise on tools and processes in the call center environment.
August 31, 2016 8:06 PM
Sitel is innovative and a true people first company - a thought leader in the industry!
August 31, 2016 7:25 PM
Great Place to work, Excellent team. Sharing outstanding experiences with our Clients, Customers and Employees every day.
August 25, 2016 5:18 PM
Good new scope for innovation and value add to clients.
August 23, 2016 6:29 PM
Awesome company to work for.
August 23, 2016 5:26 PM
Sitel is a true innovator of contact center tools and processes.
August 23, 2016 4:39 PM
One of the best BPOs in the market right now
August 23, 2016 2:04 PM
Returned to Sitel having left to go on a different career path, absolutely love Sitel as a company, their people first culture and leadership style is superb. The attitude and drive of the senior management flows through the whole business, we want to be the best and we demonstrate this every day through our client, customer and people interactions.
August 23, 2016 1:41 PM
Great company to work with.
August 23, 2016 1:17 PM
Read More

Company News

A Plymouth MP has demanded "immediate" action at an NHS 111 call centre in the city amid claims that staff are "terrified to go to work".
April 1, 2020 8:20 PM
 548 

Latest Tweets

View All

Audio Podcasts

Latest Podcasts

from ContactCenterWorld.Com
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =