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Overview

We are a global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages.
Our contact center associates deliver customer experiences every day. We are here to help you with any business process outsourcing needs you might have.

               
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Industry Champion Comments

is true that working at Sitel you can add value and positivism to your life, because at Sitel you ca...
September 17, 2019 10:18 AM
International recognition of SITEL as a global leader in Omni channel CX
September 11, 2019 8:48 PM
Sitel Sofia helps us maintain the balance between professional and personal life.
Thank you Sitel ...

September 11, 2019 11:48 AM
Enter Contact Center Awards

Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards Americas 2016: Ranked #3 for Best Community Spirit
June 17, 2016 5:00 AM
ContactCenterWorld - Top Ranking Performers Awards World Finals 2015: Ranked #3 for Best Contact Center Executive / Director
November 6, 2015 5:01 AM
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Company News

The customer experience management leader is hiring work at home positions with paid virtual training and uncapped commission
June 18, 2020 1:47 PM
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MAXhubs - the reimagined contact center - enable employee flexibility, improve employee experience and create a more agile and resilient business model for brands

June 12, 2020 5:00 AM
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Articles

In this article, Chris Knauer, SVP and Chief Security Officer at Sitel Group, explores the potential security gaps that may exist in contact centers and how companies can combat these risks.
February 28, 2020 5:00 AM
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Despite several reservations, Linda Chambliss, Site Director, Las Vegas for Sitel came to the Top Ranking Performers conference in Orlando and quickly changed her mind and identified the key factors in what makes this series unique to the industry.
August 19, 2014 5:00 AM

Linda is an outstanding leader - great passion and an inspiration to so many!

August 20, 2014 10:58 AM EST
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Blogs

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While managing customer experiences and creating positive interactions between brands and their cust...
December 13, 2017 5:00 AM

Latest Tweets

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#Coronavirus has changed everything - especially hiring. As we #hire new associates around the globe to support our clients #CX while their customers need them most, it's important to think about your #EmployerBrand . Find out more: https://hubs.ly/H0q_Bw30 #SitelMAX

June 1, 2020 5:02 PM
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The #coronavirus crisis has changed the world as we know it. It has also been a catalyst for businesses to rethink their #CX and #workfromhome strategies. Read what our Global CCO @Olivier_Camino believes about the #futureofwork : https://hubs.ly/H0qXL6M0

May 29, 2020 9:04 PM
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#Coronavirus has changed everything - especially hiring. As we #hire new associates around the globe to support our clients #CXwhile their customers need them most, it's important think think about your #EmployerBrand . Find out more: https://hubs.ly/H0qVn_50 #SitelMAX

May 28, 2020 7:05 PM
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The #coronavirus crisis has changed the world as we know it. It has also been a catalyst for businesses to rethink their #CX and #workfromhome strategies. Read what our Global CCO @Olivier_Camino believes about the #futureofwork : https://hubs.ly/H0qSrsw0

May 28, 2020 3:03 PM

Instagram

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The 2019 #SitelFit Challenge is reaching its end. It has been a great adventure for our associates all over the world. Make sure to tag your pictures #SitelFit. Although our challenge is over, SitelFit will continue. Stay tuned for more information about what's next for SitelFit.

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#SitelLife #fitness #fitnessmotivation #motivationmonday #Jabra #workingout #sports #basket...

April 29, 2019 9:46 PM
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#EmpowerCX was all about #Emotion. The future of #CX is about \"human to human\" relations as Joey Coleman says. Check out the latest pictures of this great event, as we prepare for Empower CX EMEA in London on June 18. You can register by clicking the link in our bio.
April 18, 2019 4:22 PM
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