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Sitel - Company Profile   (About Company Profile Pages)

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Overview

We are a global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages.
Our contact center associates deliver customer experiences every day. We are here to help you with any business process outsourcing needs you might have.


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Company Members

Reda Nejjar SITEL Morocco
(Verified Admin)
Ashok Ramamurthy Sitel India
(Verified Admin)
Rebecca Sanders Sitel US
(Verified Admin)
Susana Gonçalves Sitel UK
(Verified Admin)

Industry Champion Comments

Latest Voter Comments - why they want this company to win!
is true that working at Sitel you can add value and positivism to your life, because at Sitel you ca...
September 17, 2019 10:18 AM
International recognition of SITEL as a global leader in Omni channel CX
September 11, 2019 8:48 PM
Sitel Sofia helps us maintain the balance between professional and personal life.
Thank you Sitel ...

September 11, 2019 11:48 AM
Sitel is one of the worlds leading industries, its name has been advertise is so many aspects.
September 5, 2019 12:02 AM
I love Sitel Sofia <3
September 3, 2019 7:42 AM
to be employed at Sitel Sofia is a great privilege
September 3, 2019 7:38 AM
Sitel Sofia Bulgaria has a positive impact on live of hundred of employees !!
September 3, 2019 7:36 AM
The success of a company is the sum of the talents and strengths of the people that work there. I am...
August 30, 2019 3:16 PM
Creating a great place to work is essential for our sanity, our success - and the success of our bus...
August 29, 2019 2:50 PM
Sofia Sitel's management seek to build a team spirit an essential quality of effective team player...
August 29, 2019 2:36 PM
Sitel Sofia's employees feel good, have a sense of purpose and are motivated, focused and more likel...
August 29, 2019 2:05 PM
Sofia Bulgaria Sitel's director site Todor Dachev encouraging an environment of open and honest co...
August 28, 2019 2:40 PM
A great organization to work for, which puts its people first and provides a lot of opportunities to...
March 23, 2017 5:03 PM
Best place to work.. All time favourite company
March 11, 2017 10:41 AM
A great organization to work for which puts it people first and provides a lot of opportunities for ...
March 9, 2017 7:21 PM
Always one step ahead of the Competitor and ensure people first approach in every move
March 9, 2017 3:22 PM
@ Sitel - I like the way of Open Communication, Transparent approach and Fair practices. Their Core ...
March 9, 2017 3:17 PM
Excellence with innovation and importance to people
March 9, 2017 1:59 PM
It is the best among the contact centers I have worked for. Sitel's People First value really holds ...
March 9, 2017 1:33 PM
I have been part of SITEL for More than 10 years now and its been an excellent journey so far. Start...
March 9, 2017 12:25 PM
Sitel is a brand that not only manages its clients business effectively but also constantly keep loo...
March 9, 2017 10:09 AM
Sitel is a great company to work for, great people and clients and I love working here for the past ...
October 19, 2016 9:59 PM
SITEL provide exceptional service to our clients!
October 19, 2016 8:03 PM
To support my company of course!
September 9, 2016 12:21 PM
Sitel is a best-in-class service provider and employer.
September 1, 2016 2:50 PM
Sitel is a Great Place to Work with the focus being on People First
September 1, 2016 10:55 AM
Great customer service, knowledgeable staff and providing expertise on tools and processes in the ca...
August 31, 2016 8:06 PM
Sitel is innovative and a true people first company - a thought leader in the industry!
August 31, 2016 7:25 PM
Great Place to work, Excellent team. Sharing outstanding experiences with our Clients, Customers and...
August 25, 2016 5:18 PM
Good new scope for innovation and value add to clients.
August 23, 2016 6:29 PM
Awesome company to work for.
August 23, 2016 5:26 PM
Sitel is a true innovator of contact center tools and processes.
August 23, 2016 4:39 PM
One of the best BPOs in the market right now
August 23, 2016 2:04 PM
Returned to Sitel having left to go on a different career path, absolutely love Sitel as a company, ...
August 23, 2016 1:41 PM
Great company to work with.
August 23, 2016 1:17 PM
Enter Awards Program

Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards Americas 2016: Ranked #3 for Best Community Spirit
June 17, 2016 5:00 AM

ContactCenterWorld - Top Ranking Performers Awards World Finals 2015: Ranked #3 for Best Contact Center Executive / Director
November 6, 2015 5:01 AM
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Company News

The global BPO provider will hire 1,000+ positions in Greece in 2021 to support client growth and serve 24 languages through its state-of-the-art MAXhub, a reimagined contact center dedicated to in-person collaboration, training and development

April 2, 2021 2:25 AM
 634 
Sitel Group is honored as the leading provider for automation, digital and customer experience services in ISG's Archetype Report and a leader for AI & analytics and digital operations in ISG's global report
October 26, 2020 11:24 PM
 743 
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Articles

The 2020 CX Index Survey, and subsequent COVID-19 CX Index Pulse Survey, finds the pandemic prompted the majority of consumers to switch to online shopping with 57% vowing to continue this trend beyond the pandemic
July 15, 2020 5:00 AM
 1652 
In this article, Chris Knauer, SVP and Chief Security Officer at Sitel Group, explores the potential security gaps that may exist in contact centers and how companies can combat these risks.
February 28, 2020 5:00 AM
 1132 
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Blogs

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While managing customer experiences and creating positive interactions between brands and their cust...
December 13, 2017 5:00 AM

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