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Skupina ČEZ - Company Profile   (About Company Profile Pages)

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Overview

The CEZ holding is the biggest power company in Central and Eastern Europe. It provides sales and distribution of electricity and gas in the Czech Republic. The unit „CEZ Prodej“, is responsible for the whole service and retail segment in the Czech Republic. There are many ways to contact us - customers can use the customer service line, web based virtual sales office, visit the 24 customer centers or 53 offices of business partners - all contact places are situated in significant cities.
There are 500 employees in customer branches, serving face to face customers. Almost 5500 customers visit us daily in our contact centers.


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Company Members

Alena Kryslova CEZ Zakaznicke sluzby
Lukas Horky CEZ Zakaznicke sluzby, s.r.o.
Petr Kovala CEZ ESCO, a.s.
Todor Matev CEZ Bulgaria EAD
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Industry Champion!



THIS COMPANY HAS NO VOTES! If you know this company click here if you want them to win!

About this Award:
The Corporate Industry Champion Award is presented to the company (1 per country) who received the highest number of votes from 'in-country' contact center professionals as being key in helping to shape and develop the industry through either innovative products or services or exceptional leadership/education!
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards EMEA 2018: Ranked #3 for Best In Customer Service
May 11, 2018 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards EMEA 2018: Ranked #3 for Best Contact Center
May 11, 2018 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards EMEA 2017: Ranked #2 for Best In Customer Service
May 27, 2017 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards EMEA 2017: Ranked #2 for Best Contact Center
May 27, 2017 12:00 AM
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Articles

We know that the last few years have been challenging for many businesses, but we wanted to know why in particular it has been so with the Contact Center industry - and who best to ask but industry professionals.
February 2, 2010
 13404 
The last several years have been rather challenging for all business sectors, and while on the teeter-totter of recovery, we are still unsure how the future will affect us. We asked contact center industry professionals what has been some of the grea...
January 22, 2010
 13840 
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