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Skupina ČEZ - Company Profile   (About Company Profile Pages)

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Overview

The CEZ holding is the biggest power company in Central and Eastern Europe. It provides sales and distribution of electricity and gas in the Czech Republic. The unit „CEZ Prodej“, is responsible for the whole service and retail segment in the Czech Republic. There are many ways to contact us - customers can use the customer service line, web based virtual sales office, visit the 24 customer centers or 53 offices of business partners - all contact places are situated in significant cities.
There are 500 employees in customer branches, serving face to face customers. Almost 5500 customers visit us daily in our contact centers.

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ContactCenterWorld - Top Ranking Performers Awards EMEA 2018: Ranked #3 for Best In Customer Service
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ContactCenterWorld - Top Ranking Performers Awards EMEA 2018: Ranked #3 for Best Contact Center
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We know that the last few years have been challenging for many businesses, but we wanted to know why in particular it has been so with the Contact Center industry - and who best to ask but industry professionals.
February 2, 2010 5:00 AM
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The last several years have been rather challenging for all business sectors, and while on the teeter-totter of recovery, we are still unsure how the future will affect us. We asked contact center industry professionals what has been some of the grea...
January 22, 2010 5:00 AM
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