Our next event - seats still available! Book today!
Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Skywire Software is a global vertical software company serving the insurance, financial services, and legal services industries. The company develops software applications that address the specific business needs of select verticals.Please Login
Today’s financial services organisations operate in a progressively more competitive climate, where customers have access to more choices, are less localised in their habits and are more demanding. When it was first introduced, customer relationship ... July 25, 2008 5:00 AM
Knowledge management and Web self-service can increase customer satisfaction and improve support operations while reducing costs – if and only if they’re implemented properly. November 12, 2004 5:00 AM