SmartAction offers one-of-a-kind Artificial Intelligence (AI) voice self-service for businesses of all sizes. We use a cloud-based technology grounded in purpose-driven Artificial Intelligence that utilizes Natural Language speech capabilities as a means to complete self-service calls. Commonly used for providing customer service, our Intelligent Voice Automation technology allows companies to handle complex customer interactions with an intuitive, resourceful, and cognizant AI agent. In addition, SmartAction is a registered Visa and Mastercard service provider, PCI-DSS certified, and HIPAA compliant.Please Login (add)
Latest Voter Comments - why they want this company to win!
Great experience in working with SmartAction and tons of great results and benefits from use of their product! August 25, 2016 11:33 PM
SmartAction has the best technology for IVR August 25, 2016 5:47 PM
I have worked with SmartAction for a little under a year, and it is by-far the most professional and productive environment I have experienced in my career. The technology behind the company is impressive, to say the least, and the people behind the... August 25, 2016 5:39 PM
With AI adoption within contact centers at an all-time high, the Los Angeles based company is prepared to scale its impact as the market searches for omni-channel automation approaches to offload the conversations handled by live agents.
Catch Tom Lewis speaking about how to strengthen your #CX with #AI self-service at this year's Intelligent Automation for Customer Experience event on Oct 18th ! http://bit.ly/2MMDsPS #CX
September 22, 2018 7:11 PM
Download 'The AI-Powered Virtual Agent', a @Frost_Sullivan white paper. Learn how to overcome IVR limitations to automate more & how to ease into voice and chat automation with minimal risk. http://bit.ly/2NaUJHk September 21, 2018 7:08 PM
Take advantage of this high-value offer and discover which calls and chats in your contact center are perfect for automation. See how easy it is: http://bit.ly/2MsrZ7T #automation#AI September 20, 2018 4:05 PM