Overview

SmartAction offers one-of-a-kind Artificial Intelligence (AI) voice self-service for businesses of all sizes. We use a cloud-based technology grounded in purpose-driven Artificial Intelligence that utilizes Natural Language speech capabilities as a means to complete self-service calls. Commonly used for providing customer service, our Intelligent Voice Automation technology allows companies to handle complex customer interactions with an intuitive, resourceful, and cognizant AI agent. In addition, SmartAction is a registered Visa and Mastercard service provider, PCI-DSS certified, and HIPAA compliant.

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Kimberly Snow United States

SmartAction

Mark Henggeler United States

SmartAction LLC

Kimberly Snow United States

SmartAction LLC

Charlie Schrier Anguilla

SmartAction

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Industry Awards We Won!

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SmartAction LLC

ContactCenterWorld - Top Ranking Performers Awards Americas 2012: Ranked #1 for Best Technology Innovation - Vendor Solution
June 22, 2012 5:00 AM

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Company News

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SmartAction to Fuel Accelerated Growth with Management Recapitalization

SmartAction, a provider of an omnichannel customer self-service platform powered by AI, announced that it secured strategic growth investments from Boston-based Staley Capital and San-Diego-based TVC Capital.
February 9, 2018 7:00 AM

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EndPoint Technologies and SmartAction Partner

SmartAction and EndPoint Technologies have formed a strategic partnership to expand the availability and utilization of AI-powered customer self-service technology solutions in the pharmaceutical and biotech
June 14, 2017 2:48 PM

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Latest Tweets

Join us in our upcoming webinar April 26th at 11AM (PT) to explore Intelligent Virtual Agents (IVAs) in Customer Care. Register Here: http://bit.ly/2H9dDIi @McGeeSmith

April 24, 2018 4:12 PM

Great insight from Darren Lyons on how companies can maximize their subscription-based business with AI automation-- featuring @smartaction ! https://www.linkedin.com/pulse/using-ai-service-subscription-based-businesses-darren-lyons/
April 24, 2018 12:24 AM

Who Is Driving Customer Experience? A Look At 5 CXO Scenarios via @forbes http://bit.ly/2HlHwaN #CX #customerexperience
April 23, 2018 11:59 PM

SmartAction is hiring a QA Engineer in El Segundo, CA #job #Automated #testing Read more about the position here: http://bit.ly/2H7GCvz
April 23, 2018 11:29 PM

SmartAction Presents Easing Into the #AI Revolution at this year’s @SOCAP Event in Englewood, CO! Don’t Miss this Great Learning Experience to Know How to Best Improve Your Contact Center’s #CX http://bit.ly/2Hhom3m