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SmartAction LLC
SmartAction offers one-of-a-kind Artificial Intelligence (AI) voice self-service for businesses of all sizes. We use a cloud-based technology grounded in purpose-driven Artificial Intelligence that utilizes Natural Language speech capabilities as a means to complete self-service calls. Commonly used for providing customer service, our Intelligent Voice Automation technology allows companies to handle complex customer interactions with an intuitive, resourceful, and cognizant AI agent. In addition, SmartAction is a registered Visa and Mastercard service provider, PCI-DSS certified, and HIPAA compliant.
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Kimberly Snow SmartAction
Mark Henggeler SmartAction LLC
Kimberly Snow SmartAction LLC
Charlie Schrier SmartAction

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SmartAction LLC
ContactCenterWorld - Top Ranking Performers Awards Americas 2012: Ranked #1 for Best Technology Innovation - Vendor Solution
June 22, 2012 5:00 AM

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SmartAction Introduces Omni-bot
The cloud-based conversational AI platform has shown promising results in cost reduction, productivity, and scalability in the contact center
May 3, 2018 9:36 PM
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SmartAction to Fuel Accelerated Growth with Management Recapitalization
SmartAction, a provider of an omnichannel customer self-service platform powered by AI, announced that it secured strategic growth investments from Boston-based Staley Capital and San-Diego-based TVC Capital.
February 9, 2018 7:00 AM
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Latest Tweets

keeping up with customer demands can be tough. With automation, however, businesses are optimizing their human resources in new ways while maintaining customer satisfaction scores. #AI #contactcenter #selfservice https://www.smartaction.ai/blog/ai-automation-changed-customer-service/
29 Minutes Ago
Automation won’t take away jobs, it’ll open doors for new opportunities and change the workplace to be better & more efficient. Read this blog to learn how #automation #AI #technology #workplace http://bit.ly/2KOGtTm
July 15, 2018 10:05 PM
Prepare for the future customer experience transformation at this year's #CCWEXCHANGE in Chicago, IL on August 12-14th! http://bit.ly/2uk6oHq #AI #customerexperience @CCW_Digital

July 15, 2018 7:08 PM
In customer service? You need to know about Omni-bot™, the first Omnichannel customer self-service platform powered by Artificial Intelligence. Learn more: http://bit.ly/2KOI63q #AI #omnichannel

July 15, 2018 4:04 PM
As contact center experts, we know the right and wrong ways to use AI in the customer experience and have designed our Omni-bot™ solution to help companies do it right. Watch this on-demand webinar to learn how: http://bit.ly/2Nc1CDP

July 14, 2018 10:00 PM

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