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SmartAction LLC - Company Profile   (About Company Profile Pages)

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Overview

SmartAction offers one-of-a-kind Artificial Intelligence (AI) voice self-service for businesses of all sizes. We use a cloud-based technology grounded in purpose-driven Artificial Intelligence that utilizes Natural Language speech capabilities as a means to complete self-service calls. Commonly used for providing customer service, our Intelligent Voice Automation technology allows companies to handle complex customer interactions with an intuitive, resourceful, and cognizant AI agent. In addition, SmartAction is a registered Visa and Mastercard service provider, PCI-DSS certified, and HIPAA compliant.

https://www.smartaction.ai
 
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Find out about this Award program

Industry Champion

Great experience in working with SmartAction and tons of great results and benefits from use of their product!
August 25, 2016 11:33 PM
SmartAction has the best technology for IVR
August 25, 2016 5:47 PM
I have worked with SmartAction for a little under a year, and it is by-far the most professional and productive environment I have experienced in my career. The technology behind the company is impressive, to say the least, and the people behind the...
August 25, 2016 5:39 PM
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards Americas 2012: Ranked #1 for Best Technology Innovation - Vendor Solution
June 22, 2012 5:00 AM
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Company News

SmartAction announces the promotion of Gary Davis from President to Chief Executive Officer to accelerate its vision to make life less hardâ„¢ for contact center leaders with conversational AI that's painless to deploy and frictionless to self-serve.
August 20, 2020 7:00 PM
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SmartAction is responding to the current crisis with a Rapid Response Virtual Agent that intercepts callers with a seamless channel switching experience to answer commonly asked questions and even screen callers to create an escalation path (e.g. COV...
April 3, 2020 5:00 AM
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