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Solgari - Company Profile   (About Company Profile Pages)

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Overview

Solgari (Microsoft Inner Circle Premium GISV) All-Channel Communications Call Centre-aaS operates within Dynamics 365, Microsoft Teams, Salesforce CRM & web - supporting voice calls (Incl BYOC & Microsoft Calling plans as required, or Solgari Tier 1 carrier services) SMS, Social Channels +

All Solgari channel comms data is accessible to contact centre agents & back office staff against contact record and within Solgari Hub for managers. All including regularity / industry compliance.

Solgari enable fast time to value onboarding and lifetime benefits across all industries, including real-time config based Solgari Hub management (IVR, multi-channel comms queues, Skill based routing, SLA’s, monitoring, reporting and recording / archiving of all comms channels) and industry use cases (Incl case management).

Please reach out to Solgari for consultative advisory and support.


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