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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
STA Travel has over 25 years experience in student, budget and independant travel and operates from more than 400 branches worldwide. STA Travel offers travellers a wide range of flights, accomodation, adventures and expeditions in 90 countries helping to organise trips and holidays for 6 million people a year.Please Login (add)
Cable & Wireless Queue Buster helps STA travel to increase customer satisfaction to 98%. Using the service, which reduces call centre queues by offering callers the option of accepting an automated call back instead of waiting on hold, the independe... September 18, 2007 5:00 AM