Our Prestigious 2018 Global Contact Center, Customer Service and Help Desk Awards close for entry soon!
If you want to represent the BEST in your nation in the 13th annual awards make sure your entries are submitted by 15th January 2018* (or 31st Jan if you are a corporate member or go for the premium award program)FIND OUT MORE
* note entry dates are based on where your center is located
Standard Bank has a 150-year history in South Africa and started building a franchise in the rest of Africa in the early 1990s. We currently operate in 18 countries on the African continent, including South Africa, as well as in other selected emerging markets.
In its quest to proactively manage the needs and expectations of its personal and business customers Standard Bank has launched a Customer Contact Centre (CCC) and a Virtual Business Centre for SME clients dubbed Changu Pa Geni.
"There's a $12 trillion value opportunity for business to develop and implement new models and technologies" - Wendy Dobson #RBFAfrica
September 1, 2017 10:15 AM
"Let's start to measure what we're doing now. Let's feed those numbers back into decision making to create change" - Wendy Dobson #RBFAfrica
September 1, 2017 9:46 AM
Wendy Dobson, Head of Group policy, advocacy and sustainability, "Our commitment is to doing the right business in the right way" #RBFAfrica
September 1, 2017 9:32 AM
"What are the impacts that we want to have as a bank in Africa in the 21st century?" - Wendy Dobson #RBFAfrica
September 1, 2017 9:29 AM
Wendy Dobson of @SBGroup "We need to look at impact through core business and no longer just through CSI or charity" ABSOLUTELY! #RBFAfrica Responsible Business , Global Initiatives , IT'S AFRICA'S TIME and Standard Bank Group