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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
E-Learning is an effective way to allow managers and executives an opportunity to develop new knowledge outside the limelight, resulting in a more comfortable transfer of this knowledge to junior employees. July 27, 2004 5:00 AM