Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

Upcoming Events

HOW TO CELEBRATE INTERNATIONAL CONTACT CENTER WEEK

WORKFORCE MANAGEMENT

ARTIFICIAL INTELLIGENCE AND TECH SOLUTIONS

How To Enter the 2020 Members' Choice Awards - For Vendors

TRAINING IN CONTACT CENTERS

Sum Sales Intelligence - Company Profile   (About Company Profile Pages)

Submit Company Feedback
Request Admin Access to this Page

Overview

MULTICONTAC CENTER E-COMMERCE CUSTOMER
        (add)  
[Vendors: Add a weblink for sales leads]

Latest Tweets

Close Window
El programa de formación interna “Súmate al conocimiento” prepara a todos los equipos para el futuro de la gestión de clientes. Evolucionamos, innovamos y adaptamos nuestros perfiles y capacidades. Gracias a @digital_sum por acercarnos al #marketingdigital y al #salesintelligence

April 15, 2019 9:38 AM
Close Window
“Lo que no se puede medir, no se puede mejorar” Tres factores a tener en cuanta para la optimización de un Contact Center: 1- Selecciona bien tus KPI's. 2- Medir la productividad del centro. 3- Controlar la calidad de las llamadas https://sumtalk.es/indicadores-de-rendimiento-para-optimizar-un-contact-center/
April 15, 2019 9:36 AM
Close Window
¿Qué busca en la hostelería el nuevo consumidor? Una experiencia #OnOff Los hosteleros deben ser capaces de ofrecer una #experienciadecliente gastronómica 360º, persiguiendo la fidelización del cliente. http://bit.ly/2U25r1n
April 9, 2019 12:25 PM
Close Window
Nuestros valores se pueden transmitir con una simple sonrisa: • Compromiso con nuestros clientes y trabajadores. • Innovación y mejora continua. • Adaptabilidad al cambio. • Credibilidad e integridad global. • Pasión y excelencia.

April 9, 2019 12:20 PM
Close Window
¡Hola Oporto! ¡Iniciamos nuestra expansión internacional! Os dejamos un breve resumen de nuestro trabajo durante los último 27 años. Sin duda, todo un reto. Agradecer a @digital_sum por el apoyo en consultoría y desarrollo de proyectos. https://sumtalk.es/ola-porto-iniciamos-nuestra-expansion-internacional-con-la-apertura-de-una-delegacion-en-portugal/
March 29, 2019 2:17 PM
View All

Audio Podcasts

Latest Podcasts

from ContactCenterWorld.Com
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =