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Overview

Support.com provides remote technology services to consumers and small businesses directly via our support.com portal and channel partners, which include retailers and anti-virus companies. Our partners offer branded services as part of their own integrated consumer programs in order to fix, configure, and setup today's consumer technology.

Our live online tech support is conducted by highly qualified Personal Technology Experts who are 100% based in Canada and America. Every tech expert must pass rigorous testing and training before helping customers.

As most consumer technology problems are software related we can fix the problems remotely using our safe, secure, proprietary technology – there is no need to leave home. The consumer does not have to unplug the computer and take it to be fixed, and no-one has to come to the home.

From virus removal to email set up, our Personal Technology Experts have assisted over 800,000 consumers with their PC’s and a wide range of devices including printers, routers, home networks, digital cameras, MP3 players and more.

Our tech experts also educate and train consumers to take ful

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Articles

Personalized and proactive customer support can reduce customer effort, leading to increased customer lifetime value

May 23, 2016 5:00 AM
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Home #securitysystems offer a variety of benefits to keep your family safe. On our Product Blog, we share how #homesecurity solutions offer peace of mind and convenience for homeowners. #alarmsystem #homesecuritysystem https://bit.ly/39Erbtn

June 1, 2020 4:13 PM
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For our “Meet the http://Support.com Agents” series, Tech Pro Bryan Brown shares how working with http://Support.com allows him to reap the benefits of #remotework while helping others get the most out of their tech. https://bit.ly/2XnTHuU #techsupport #WFH
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"With over 20 years of experience managing a remote U.S.-based #callcenter and corporate team, we've developed best practices on how to set up and scale #virtualteams for success." Our Emily Rickman shares advice for #remotework on our blog: https://bit.ly/2WZKRE5 #workfromhome
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#Customersupport specialists have been under a lot of pressure to meet the influx of #customerservice calls during the #COVID19 pandemic. In a recent piece for @Forbes , @johnhall shares advice for getting through the crisis. Read here: https://bit.ly/2zUsdE6 #techsupport
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What is this distributed workforce model, and why do many consider it the future of work? Eric Hagen, VP of #contactcenter operations at http://Support.com shared the benefits and opportunities of #remotework for @PeopleMatters2 : https://bit.ly/3c1pGW4 #techsupport #WFH
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