Overview

Surviscor is an independent Canadian-based business analysis firm that holds experience in all aspects of the Canadian online services. Surviscor analyzes and ranks Canadian online services that are offered to either retail consumers or professional users.

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BMO Bank of Montreal Named Top Bank for Customer Service in Canada

BMO Bank of Montreal provides the quickest customer service responses amongst Canadian online banking firms, according to a yearlong mystery shopping program conducted by research and business intelligence firm Surviscor. Meridian Credit Union and St...
February 4, 2015 5:00 AM

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Qtrade Investor Takes Gold for Customer Service

Qtrade Investor achieved a gold standard of customer service throughout 2014, providing significantly faster response times than the bank-owned brokerages, according to the results of a year-long mystery shopping program conducted by research firm Su...
February 3, 2015 5:00 AM

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In case you haven't heard ... PC Financial and CIBC are parting ways. Your PC Financial account will become... http://fb.me/2asWKHOjr
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