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SVL Business Solutions - Company Profile   (About Company Profile Pages)

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Founded in 1967, SVL Business Solutions is the UK’s longest established specialist provider of multimedia interaction recording and contact centre applications including quality management, real-time automation, WFM, customer feedback and analytics. The company is focused on enabling users to enhance customer satisfaction, improve agent effectiveness, streamline processes and reduce operational costs while ensuring compliance with internal procedures and regulatory requirements. SVL Business Solutions was one of NICE Systems’ first Platinum Partners and has customers in diverse industry sectors including financial, public safety, local government and utilities.
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Paul Gray SVL Business Solutions(Verified Admin)
Rachel Pierson Sinclair Voicenet Ltd
Bruce McMahon Sinclair Voicenet Ltd
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Company News

SVL is pleased to announce a formal partnership with Inspire Customer Contact Partnership, a UK company who specialise in resource planning, actionable insight, speech & text analytics and developing operational excellence.
January 9, 2020 10:25 PM
SVL is pleased to announce a formal partnership with Agile Business Process, a European company who specialise in developing tailored and “fit for purpose” automation solutions.
December 10, 2019 12:49 AM

Latest Tweets

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Our next online event is Thursday of next week. Join us. From our friends @contactcentres
May 26, 2020 6:27 PM
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Establishing clear goals, coaching with positive feedback, and follow-up are just some of Director of Product Marketing, Richard Correia's, top tips for how to keep your at-home workforce engaged and productive, and ultimately happy. >> #contactcenter #WFM

May 22, 2020 10:23 AM
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Struggling with the challenges of a #WFH #contactcentre ? This on-demand webinar shares new best practices. Catch up now
May 21, 2020 6:28 PM
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Looking forward to sharing some great information with all the attendees. Debbie Bicker added, SVL Business Solutions   @SVLBusiness Today's the day for our #webinar "Stay Home, Stay Safe, Stay Secure" Join @DebbieTomlinso1 and her guests at 11am. #pci https:// atus/1262426649586479104  …
May 21, 2020 8:33 AM
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For more tips and advice on how to look after your mental health and wellbeing search every mind matters
May 20, 2020 3:30 PM
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