Our next event - seats still available! Book today!
Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Swan Solutions is a wholly owned subsidiary of Inter-Tel Integrated Systems Inc, the development and strategy organisation of Inter-Tel Inc, a worldwide vendor of digital communications platforms for SME, Enterprise and Corporate customers. Swan operates as a stand-alone operation supplying a number of PBX vendor partners with CT solutions for the call and contact centre markets.Please Login (add)
An article which argues the case for computer telephony integration (CTI) by shedding light on the mystery that is CTI, and by identifying the future for call centre applications August 8, 2002 8:20 PM