Sykes - Company Profile   (About Company Profile Pages)

Submit Company Feedback

Overview

Request Admin Access to this Page
Sykes
Sykes is a provider of end-to-end customer care management solutions, providing CRM solutions for many companies in the technology, finance and communications industries, primarily large fortune 1000 corporations.
            (add)  
[Vendors: Add a weblink for sales leads]

Company Members

Become a Member
Jay Molino Sykes Enterprises
Guido Teeuwen SYKES Enterprises
Andrea Thomas Sykes Enterprises, Incorporated

Gallery Photos

View All

Company News

Read More | Post News
Sykes Closing Call Center in Upper Macungie, Affecting 96 Workers
Sykes Enterprises Inc., a global business process outsourcing firm, is closing its call center in Upper Macungie Township, affecting 96 employees, according to a Worker Adjustment and Retraining Notification Act notice filed this week with the state.
February 8, 2018 2:13 AM
 280 
Share
Amherst Call Center to Close
Sykes Enterprises, located on John James Audubon Parkway in Amherst, will close March 31, laying off 89 employees.
January 26, 2018 5:00 AM
 263 
Share

Articles

Read More | Post an Article
The Indispensable Metric: Customer Service Levels!
Companies have devised ways to measure just about everything that goes on in Contact Centers. But how do World-Class companies measure their Levels of Service? Find out what industry professionals have to say! And to find out more ways to improve S...
April 24, 2009 5:00 AM
 13231 
Share
Taking Steps in the Wrong Direction!
Taking into account the current economic situation faced by the world, you would think companies would be conscientious towards customer service. Get great tips and advice on solidifying customer loyalty by attending the April 17, 2009 5:00 AM
 12949 
Share

Latest Tweets

All SYKES employees must abide by the highest standards of #ethical behavior and exhibit a high degree of personal #integrity at all times. Our #1 priority: to help people, one caring interaction at a time. #SYKESresponsibility https://www.sykes.com/about-us/
May 25, 2018 6:27 PM
Collating disparate, unstructured data to capture insights into the customer experience can become a labor intensive task. Learn how #SYKES can help solve this problem. #CXAnalytics #InsightAnalytics #CustomerExperience https://hubs.ly/H0cfDj30
May 24, 2018 6:00 PM
Learn how healthcare brands can improve their customer experience by implementing #SYKESHome . #WorkAtHome #WAH #HomeBasedCX #HealthcareCX https://hubs.ly/H0cfqYs0
May 24, 2018 2:41 PM
Watch how SYKES’ live chat customer service is the most efficient, convenient and reliable method for your customers and company. #LiveChat #ChatSupport #CustomerSupport #DigitalCX https://hubs.ly/H0cddd90
May 23, 2018 6:15 PM
Because we understand what makes the Retail industry tick, you can count on us to deliver consistently excellent, personalized customer service. #RetailCX #CustomerService #CustomerExperience #SYKES https://hubs.ly/H0cd5yN0
May 23, 2018 3:48 PM

Audio Podcasts

View All
Latest Podcasts

from ContactCenterWorld.Com

ECruitment

5/27/2018

Record Praise

5/26/2018

Forecasting

5/25/2018