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Sykes   (About Company Profile Pages)

Sykes is a provider of end-to-end customer care management solutions, providing CRM solutions for many companies in the technology, finance and communications industries, primarily large fortune 1000 corporations.

           
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Company News

Around 30 jobs are expected to be lost at another Borders call centre, as Sykes in Galashiels has begun a consultation with its workforce.
July 31, 2020 11:52 PM
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Staff are facing redundancy at a Galashiels call centre.
July 24, 2020 9:42 PM
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Articles

Companies have devised ways to measure just about everything that goes on in Contact Centers. But how do World-Class companies measure their Levels of Service? Find out what industry professionals have to say! And to find out more ways to improve S...
April 24, 2009 5:00 AM
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Taking into account the current economic situation faced by the world, you would think companies would be conscientious towards customer service. Get great tips and advice on solidifying customer loyalty by attending the April 17, 2009 5:00 AM
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As a #BusinessLeader , your to-do list usually looks like this: Increase online visibility Improve support usability Ensure support relevance in every channel Develop continuous improvements Deliver seamless live escalations See full post: https://okt.to/SU1fdF

June 1, 2020 6:44 PM
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Now you can build your own #selfservice knowledge with this handy PDF, created by the team at @qelp , a SYKES company. https://okt.to/wBhjxd #businessleadership #strategicplanning #fundamentals
June 1, 2020 6:44 PM
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We offer state-of-the-art #endpointsecurity and flexible agent monitoring. HIPAA-compliant, PCI-certified and constantly evolving, SYKESHome can help you confidently manage the #newnormal . #HereForYou #COVID19 #BusinessResilience   https://okt.to/xLM7CO

June 1, 2020 2:54 PM
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On tomorrow's OneTAKE Live, guest Colin Shaw, Founder & CEO of @Beyond Philosophy LLC, discusses #CX , behavioral economics, Colin's best-selling books, & his podcast "The Intuitive Customer." Go here tomorrow at 11am EDT, for the next #OneTAKE Live https://okt.to/KljMTF

June 1, 2020 1:34 PM
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The Prosperity Hub model allows everyone to win: communities, employees and businesses. To learn more about Prosperity Hubs, and the future of #CX and #EmployeeExperience , watch this https://okt.to/xAySwQ

May 29, 2020 6:54 PM
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