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Sykes
Sykes is a provider of end-to-end customer care management solutions, providing CRM solutions for many companies in the technology, finance and communications industries, primarily large fortune 1000 corporations.
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Tim Couch SYKES
Jay Molino Sykes Enterprises
Guido Teeuwen SYKES Enterprises
Andrea Thomas Sykes Enterprises, Incorporated

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This Boise Call Center Just Laid Off Hundreds of Workers
Sykes Enterprises, which operates a call center in Boise, laid off 640 workers this week.
July 6, 2018 4:09 PM
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Sykes Enterprises to Lay Off 377 Employees in Fayetteville
Sykes Enterprises Inc. is laying off 377 employees at a site in Fayetteville, North Carolina, at the start of July, according to a filing with the North Carolina Department of Commerce
May 31, 2018 6:00 PM
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The Indispensable Metric: Customer Service Levels!
Companies have devised ways to measure just about everything that goes on in Contact Centers. But how do World-Class companies measure their Levels of Service? Find out what industry professionals have to say! And to find out more ways to improve S...
April 24, 2009 5:00 AM
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Taking Steps in the Wrong Direction!
Taking into account the current economic situation faced by the world, you would think companies would be conscientious towards customer service. Get great tips and advice on solidifying customer loyalty by attending the April 17, 2009 5:00 AM
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Latest Tweets

SYKES EVP & CIO Dave Pearson on how "Human + Machine" equation will be the real future of #artificialintelligence in #customerservice . #IntelligentCX #DigitalCX #AI https://www.sykes.com/thought-leadership/3-ways-humans-machines-real-future-ai-customer-service/
August 20, 2018 7:01 PM
SYKES partners with insurance companies to optimize the service journey through innovative #customercare strategies and #digital integration. #InsuranceServices #DigitalCX #IntelligentCX https://hubs.ly/H0dslzB0
August 20, 2018 2:53 PM
SYKESHome is a close community of more than 5,000 at-home #customerservice agents across the U.S., Canada and Europe. Get to know a few of them better as they talk about their #WAH experience. #WorkLearnGrow #CustomerExperience #SYKES https://hubs.ly/H0dq_gZ0
August 17, 2018 1:59 PM
By labeling data, brands can provide meaning to every intelligent customer experience - https://bit.ly/2t6cQ4y #DataLabeling #DigitalCX #IntelligentCX @XSELLTech
August 16, 2018 6:28 PM
Case Study: Learn how we helped a #financialservices brand in supporting one of their flagship products, a best-selling tax preparation software. #IntelligentCX #SYKESHome #SYKES https://hubs.ly/H0dqDwm0
August 16, 2018 3:13 PM

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