Overview

Synergy Solutions is a supplier of outsourced teleservices solutions. Synergy Solutions provides client interaction solutions for many of the nation''s largest companies and has experience across many industries including financial services, healthcare, insurance, telecommunications, retail, publishing, and utilities. The Company’s strength lies in its ability to offer program advice and technical resources of a large outsourcer while being able to maintain the customized hands-on management style typically found only in small companies.

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Greg Cole

Synergy Solutions Inc.

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Recovering from Mistakes

We all make mistakes, its part of being human. We asked industry professionals what was perhaps their greatest mistakes as leaders in the contact center industry, and how they went about to recover and learn from it.
February 18, 2010 5:00 AM

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Right Decision at the Right Time

What is the one decision you have made as a leader that has had the most dramatic reductions in cost? We asked that questions to industry professionals from around the world, and their answers might provide you with the right solution for your cente...
February 11, 2010 5:00 AM

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