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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Synergy Solutions is a supplier of outsourced teleservices solutions. Synergy Solutions provides client interaction solutions for many of the nation''s largest companies and has experience across many industries including financial services, healthcare, insurance, telecommunications, retail, publishing, and utilities. The Company’s strength lies in its ability to offer program advice and technical resources of a large outsourcer while being able to maintain the customized hands-on management style typically found only in small companies.Please Login
We all make mistakes, its part of being human. We asked industry professionals what was perhaps their greatest mistakes as leaders in the contact center industry, and how they went about to recover and learn from it. February 18, 2010 5:00 AM
What is the one decision you have made as a leader that has had the most dramatic reductions in cost? We asked that questions to industry professionals from around the world, and their answers might provide you with the right solution for your cente... February 11, 2010 5:00 AM