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Synthetix - Company Profile   (About Company Profile Pages)

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Overview

Synthetix has been empowering companies with conversational customer engagement tools, powered by AI since 2001. The cloud-based software supports your customers and employees through the power of unified solutions that promote CX. With AI-powered knowledge management, self-service, chatbot and live chat tools that can seamlessly integrate, agents become more productive and customers receive an enhanced, optimised level of customer support and digital experience.

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Chloe White Synthetix(Verified Admin)
Neldi Rautenbach Synthetix(Verified Admin)
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Industry Champion

As one of the first pioneers for Virtual Agents as a concept, Synthetix are always investing and developing new cutting edge technology to enhance customer experiences for our customers.
February 1, 2017 1:35 PM
Synthetix has a great product and are a great company to work with.
September 1, 2016 4:06 PM
Their softwares are quite useful.
August 23, 2016 4:12 PM

Industry Champion Comments

As one of the first pioneers for Virtual Agents as a concept, Synthetix are always investing and dev...
February 1, 2017 1:35 PM
Synthetix has a great product and are a great company to work with.
September 1, 2016 4:06 PM
Their softwares are quite useful.
August 23, 2016 4:12 PM
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Company News

This health pioneer is taking customer support to a new level utilising AI-powered channels.
September 17, 2019 5:00 AM
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IPRS Health empower patients and enhance rehabilitation by investing in digital customer engagement tools from Synthetix.
May 18, 2019 5:03 AM
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Articles

AI software can play a powerful role when engaging with customers online. What does this mean for the Contact Centre?
January 4, 2017 5:00 AM
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