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Synthetix - Company Profile   (About Company Profile Pages)

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Overview

Synthetix has been empowering companies with conversational customer engagement tools, powered by AI since 2001. The cloud-based software supports your customers and employees through the power of unified solutions that promote CX. With AI-powered knowledge management, self-service, chatbot and live chat tools that can seamlessly integrate, agents become more productive and customers receive an enhanced, optimised level of customer support and digital experience.

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Chloe White Synthetix(Verified Admin)
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Industry Champion Comments

Latest Voter Comments - why they want this company to win!
As one of the first pioneers for Virtual Agents as a concept, Synthetix are always investing and dev...
February 1, 2017 1:35 PM
Synthetix has a great product and are a great company to work with.
September 1, 2016 4:06 PM
Their softwares are quite useful.
August 23, 2016 4:12 PM
Synthetix provide best of breed knowledge via API's, this provides value by reducing call time or be...
August 23, 2016 2:30 PM
Best company ever!
August 23, 2016 1:58 PM
This is a great company!
August 23, 2016 1:45 PM
Synthetix has been at the forefront of multi-channel online customer service for over 15 years and p...
August 23, 2016 1:26 PM
Synthetix, simply put, breathes online customer service. Through constant innovation and new technol...
August 23, 2016 1:13 PM
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Company News

This health pioneer is taking customer support to a new level utilising AI-powered channels.
September 17, 2019 5:00 AM
 1126 
IPRS Health empower patients and enhance rehabilitation by investing in digital customer engagement tools from Synthetix.
May 18, 2019 5:03 AM
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Articles

AI software can play a powerful role when engaging with customers online. What does this mean for the Contact Centre?
January 4, 2017 5:00 AM
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March 2, 2021 9:34 AM EST

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