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Sytel Limited - Company Profile   (About Company Profile Pages)

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Overview

Sytel Limited develops and supplies Softdial Contact Center™ (SCC) multimedia, multichannel, fully blended cloud contact center solutions, for quick and easy deployment. It brings the same innovation to the multimedia contact center that is used in developing its AI Dialer. All Sytel cloud components are secure, resilient and scale seamlessly from 50 agents to 10,000+, whether local, mobile or remote.

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Louisa Walker Sytel Limited(Verified Admin)
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Company News

Sytel has announced the expanded availability of Softdial Cloud™, its Contact Center as a Service (CCaaS) subscription facility for SMB and enterprise contact centers. Softdial Cloud™ was previously only available in North America, and now has points...
November 3, 2022 9:20 PM
 919 
Sytel’s customers can now benefit from access to multi-session, multi-channel contact center functionality embedded within Salesforce.
February 17, 2021 9:24 AM
 1403 
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Articles

In the following article, Michael McKinlay, the CEO of Sytel, provides some valuable tips to help dialer users stay competitive.
August 13, 2003
 24440 
The article was written in response to an almost complete absence ofdialer codes of practice in the main outbound countries. Since then, therehas been major change, especially in the US.
August 22, 2002 5:23 AM
 26550 
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