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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
This article represents a new beginning. An era of mature and compassionate customer service. An unprecedented evolutionary shift for an industry in need of exactly that. This article is a reminder that fantastic customer service is a humanistic ende... July 2, 2009 5:00 AM