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Saskia Y. Kusumah
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Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world with thousands of seats, including IBM, Acxiom, and Zumiez rely on Talkdesk to power their customer interactions.

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August 30, 2023 4:00 PM
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Insurers increasingly consider CX a top business priority and advanced AI tools will help drive customer satisfaction and loyalty

March 29, 2023
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December 15, 2022
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In support of our commitment to enterprise data security, Talkdesk is pleased to announce our newest...
March 7, 2018
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The post is an examination of a Call Center KPI from Talkdesk’s 2018 Contact Center KPI Bench...
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