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Talkdesk - Company Profile   (About Company Profile Pages)

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Overview

Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world with thousands of seats, including IBM, Acxiom, and Zumiez rely on Talkdesk to power their customer interactions.

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Company News

European HR services provider puts people at the heart of contact center transformation that features Microsoft Teams integration
August 9, 2022 10:17 PM
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Positioned based on comprehensiveness of solutions, commitment to R&D, and reputation for “white glove” services
July 15, 2022 1:53 PM
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Talkdesk survey reveals nearly half of consumers believe the metaverse will make human connections stronger and improve relationships with family, friends, and colleagues
More than two-thirds (69%) of consumers are already visiting today’s metaverse...

August 3, 2022
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Younger generations’ expectations for brands reveal growing opportunity for AI and automation in customer service

April 6, 2022
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In support of our commitment to enterprise data security, Talkdesk is pleased to announce our newest...
March 7, 2018
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The post is an examination of a Call Center KPI from Talkdesk’s 2018 Contact Center KPI Bench...
March 5, 2018
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