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TDCX - Company Profile   (About Company Profile Pages)

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Overview

TeleDirect is only as successful as the agents we assign to our client accounts. We provide exceptional customer service and support for you and your customers by giving you the option of how, when and where your agents are utilized and deployed.


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Company Members

Vanessa Faye Garcia TDCX Philippines
(Verified Admin)
Yong Kew Tay Teledirect Pte Ltd
Theresa De Vera Teledirect
Dalshe Low EMA Partners
Find out about this Award program

Industry Champion

Teledirect leads the way in customer and employee engagement, working closely with clients to push the envelope in customer satisfaction. It believes in its employees, and in innovating the way forward to bring greater value to its clients.
September 3, 2018 5:31 PM
Teledirect are focused on providing their staff with the right environment and skills, through training to deliver outcomes that consistently meet or exceed customer expectations.
March 23, 2017 4:13 AM
When it comes to working in a contact centre, there is no other company I would want to work at. It is not just a great contact centre company, it is a great company, period.
March 8, 2017 1:04 AM

Industry Champion Comments

Teledirect leads the way in customer and employee engagement, working closely with clients to push t...
September 3, 2018 5:31 PM
Teledirect are focused on providing their staff with the right environment and skills, through train...
March 23, 2017 4:13 AM
When it comes to working in a contact centre, there is no other company I would want to work at. It ...
March 8, 2017 1:04 AM
Enter Contact Center Awards

Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards World Finals 2014: Ranked #1 for Best Contact Center
November 15, 2014 5:00 AM
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ContactCenterWorld - Top Ranking Performers Awards APAC 2014: Ranked #1 for Best Contact Center
June 7, 2014 5:00 AM
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Articles

No matter how much the advantages of remote workers are flaunted and raved about, many managers still cannot shake their reluctance of the whole at-home workforce. What are some of these concerns that keep so many companies from embracing this effec...
October 30, 2009 5:00 AM
 17986 
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We keep hearing about all the positive things that a remote worker program can bring to a company, but surely there are still some negative aspects that need to be addressed. We asked industry professionals what they believe to be the potential pitf...
October 28, 2009 5:00 AM
 14044 
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#TDCXThailand organised a fun WFH photo contest for its staff. From donning their best outfits to sharing their snacks, they went all out to show what they do in their WFH cribs. The winners received a surprise gift hamper delivered to their homes. #Growth #BeHappier

June 1, 2020 11:59 AM
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Our CEO, Laurent Junique, surprised TDCX Singapore's staff three times with a round of delicious sandwiches. In addition to the ongoing wellness plan, we want our people to thrive even during the Circuit Breaker period. #TDCX #WeAreTDCX #TDCXSingapore #Growth #BeHappier

May 29, 2020 11:59 AM
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Delivering a uniquely systematic and efficient process to improve the client's business is what inspires Mark Wongsrikun to succeed every day. Join him at #TDCXThailand , multi-award winner of Thai Contact Center Trade Association (TCCTA): https://www.tdcx.com/careers . #BeHappier

May 28, 2020 11:59 AM
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#TDCXSpain spiced up their meetup by cooking together for a scrumptious breakfast. Everyone came to catch up on each other and on work-related updates. Since the implementation of WFH, we've found new ways to empower bonding through unique memories and good vibes. #BeHappier

May 27, 2020 11:59 AM
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#TDCXMalaysia hosted another virtual Toastmaster session for its members. Here at TDCX, the spirit of learning never ends! We will continue to embrace new forms of learning so our staff can stay active and enhance their skill sets. #Growth #BeHappier

May 26, 2020 11:59 AM

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TDCX Malaysia launched the GRiP Roadshow 2020 to create security and compliance awareness through fun-filled and engaging activities for the staff. This 5-day programme bolstered our approach to maintaining a culture of integrity, ethics, and respect at the workplace.
#TDCX #WeAreTDCX #TDCXMalaysia #FunInLearning #BeHappier

March 3, 2020 11:00 AM
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TDCX Thailand organised 'Tips to become an All-Star Coach' workshop for our staff to enhance their training approaches. By adopting the 'Hamburger Feedback' technique and the SMART goal, our coaches learnt the importance of strengthening an innovative learning culture at the workplace.

#TDCX #WeAreTDCX #TDCXThailand #FunInLearning #BeHappier

March 2, 2020 11:01 AM
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