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TDCX - Company Profile   (About Company Profile Pages)

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Overview

Singapore-headquartered TDCX provides digital CX solutions, enabling brands to acquire new customers, to build customer loyalty and to protect their online communities.

TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential.

TDCX employs more than 17,800 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam.


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Zoey Leong TDCX Hong Kong Limited
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Eunice Seow TDCX(Verified Admin)
Kian Tiong Ching TeLedirect Pte Ltd
Ngee Juan Han Teledirect Pte Ltd
Janice Phua Teledirect Pte Ltd
Michael Cowell Teledirect Hong Kong Limited
Javier TDCX Philippines
Mingmei Wen Teledirect Pte Ltd
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards World Finals 2014: Ranked #1 for Best Contact Center
November 15, 2014 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards APAC 2014: Ranked #1 for Best Contact Center
June 7, 2014 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2011: Ranked #2 for Best Contact Center
November 5, 2011
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ContactCenterWorld - Top Ranking Performers Awards APAC 2011: Ranked #1 for Best Contact Center
July 23, 2011
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Company News

TDCX announced that it has deepened its presence in Europe through a move to a bigger campus in Romania.


October 30, 2023 9:52 PM
 638 
TDCX has been recognized as an ‘Outstanding Partner’ at Singapore Airlines’ (SIA) CEO Service Excellence Awards 2023. This is the third consecutive year for TDCX to receive the award.


September 13, 2023 6:55 PM
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Articles

No matter how much the advantages of remote workers are flaunted and raved about, many managers still cannot shake their reluctance of the whole at-home workforce. What are some of these concerns that keep so many companies from embracing this effec...
October 30, 2009
 20041 
We keep hearing about all the positive things that a remote worker program can bring to a company, but surely there are still some negative aspects that need to be addressed. We asked industry professionals what they believe to be the potential pitf...
October 28, 2009
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Contact Center Video News

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