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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Technology has forever altered the landscape of the classroom. Formats such as distance learning, the virtual classroom and voice-based teleclasses are attracting a whole new breed of student and teacher. January 1, 2003 5:00 AM