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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Telecontact started in 1999 among first outsourcing call centers in Russia. Now the company operates a distributed contact center system of 10 sites in 9 cities over 4 countries: Russia, Ukraine, Belarus and Kazakhstan; the overall amount of agent seats now is 2500. Telecontact provides the full range of inbound and outbound services, involving all up-to-date communication channels. The industries most presented in clients portfolio are Banking (50%+), E-commerce, and Telecom. Since 2009 the company has the biggest revenue share on Russian market.Please Login