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Groenewald Lubbe Attorneys has announced that its 150-man call centre has increased its call volume per agent since the installation of software from Teleforge Communications, running in conjunction with Swordfish – a leading debt collection software... January 9, 2015 2:01 PM
MacRobert Attorneys, a law practise in South Africa, has announced that it has increased efficiencies in its 80-man call centre after installing a solution from Teleforge Communications – which also includes a predictive dialling solution. November 10, 2014 2:15 PM