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How To Enter the 2020 Members' Choice Awards - For Vendors


Teleperformance Philippines - Company Profile   (About Company Profile Pages)

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Samsung’s Customer Experience Contact Centre in Teleperformance Philippines has been delivering support to UK and Eire customers via voice, email, back office and chat channels since early 2015. The program started with a team of 60 and due to its success has seen growth with a team size now of almost 500 colleagues. The team supports the full breadth of Samsung’s product offering, ranging from TV to Mobile Phones, to Home Appliances and other products.
The shared commitment of Samsung and Teleperformance towards delivering outstanding customer experience has led to steady growth year on year, top ranking KPI performance, and admirable employee satisfaction. Also the utilization of technology to ensure high satisfaction and first time resolution.
The Teleperformance-Samsung relationship is built around genuine partnership and trust; partnered together in building meaningful activities such as outreach programs, workshops, trainings and employee engagement.

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Company Members

Marilyn Romero-Ventenilla Teleperformance Philippines(Verified Admin)
Rodolfo Tan Teleperformance Philippines
Anthony Glenn Tan Teleperformance Philippines
Joy Raymundo Teleperformance Philippines

Industry Champion Comments

Very great engagement of employees!
April 18, 2017 12:06 PM
Been with the Organization for the last 13 years and have witnessed the company grow on the values o...
March 16, 2017 1:14 PM
This company is working hard for the balance work and life of the employee.
March 16, 2017 10:28 AM
Enter Contact Center Awards

Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards World Finals 2019: Ranked #1 for Best In Customer Service
December 7, 2019 5:00 AM
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ContactCenterWorld - Top Ranking Performers Awards APAC 2019: Ranked #1 for Best In Customer Service
July 20, 2019 5:00 AM

Latest Tweets

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We are happy to welcome you back. Here are some important reminders for a safe and healthy return to work.

June 1, 2020 8:52 AM
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Dianne of TP Davao is always willing to accept extra assignments without counting how much more work is ahead. She takes pride in demonstrating dedication to the company through hard work. #TPHeroes #TPStrong #WeHealAsOne #FightCOVID19

June 1, 2020 3:39 AM
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The most fun part about filming TPTV episodes are the bloopers and outtakes that happened behind the scenes! Check them out on this special episode of ‘Best of TPTV: Bloopers Edition’. #TPTV #TeleperformancePhilippines
May 29, 2020 3:37 PM
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Glizle of TP Cebu IT Park demonstrates a strong sense of commitment and is always ready to support her team whenever required. #TPHeroes #TPStrong #WeHealAsOne #FightCOVID19

May 29, 2020 3:14 AM
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Teleperformance Philippines hops on the TikTok bandwagon to share good vibes and positivity! Follow us at @teleperformance .ph for more exclusive content!
May 28, 2020 2:58 PM


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March 22, 2020 11:39 AM
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In order to lower the risk of spreading viruses in the workplace, team members are encouraged to practice Social Distancing during times when health agencies alert us about ongoing health emergencies.

March 15, 2020 11:53 PM
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