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Teleperformance Philippines - Company Profile   (About Company Profile Pages)

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Samsung’s Customer Experience Contact Centre in Teleperformance Philippines has been delivering support to UK and Eire customers via voice, email, back office and chat channels since early 2015. The program started with a team of 60 and due to its success has seen growth with a team size now of almost 500 colleagues. The team supports the full breadth of Samsung’s product offering, ranging from TV to Mobile Phones, to Home Appliances and other products.
The shared commitment of Samsung and Teleperformance towards delivering outstanding customer experience has led to steady growth year on year, top ranking KPI performance, and admirable employee satisfaction. Also the utilization of technology to ensure high satisfaction and first time resolution.
The Teleperformance-Samsung relationship is built around genuine partnership and trust; partnered together in building meaningful activities such as outreach programs, workshops, trainings and employee engagement.

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Company Members

Warren Rebello Teleperformance Philippines
Clarisse Teleperformance Philippines
Juan Carlos Rafael Papa Teleperformance Philippines
Cherrie Rose Teleperformance Philippines
Rodolfo Tan Teleperformance Philippines
Marilyn Romero-Ventenilla Teleperformance Philippines
Anthony Glenn Tan Teleperformance Philippines
Joy Raymundo Teleperformance Philippines
Bernie Tuazon Teleperformance Philippines
Kyran John Navarro Teleperformance Philippines
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards World Finals 2019: Ranked #1 for Best In Customer Service
December 7, 2019 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards APAC 2019: Ranked #1 for Best In Customer Service
July 20, 2019 12:00 AM

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