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Teleperformance Turkey - Company Profile (About Company Profile Pages)
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Teleperformance is a global provider of customer experience with multichannel strategy. The company has been providing customer care services for leading companies throughout the world since 1978. Teleperformance operates with more than 217,000 employees across 340 contact centers in 74 countries. The company conducts programs in more than 265 different languages and dialects for a wide variety of global companies in various industries.
Teleperformance Turkey started offering outsourced services in 1995, such as customer services, customer acquisition (telesales & telemarketing), technical support, account receivables, BPO, social media with the multichannel strategy (voice, click-to-chat, e-mail, video chat, face-to-face, instant messaging, social media, voice portal, web app, mobile app, IVR, etc..) in 4 locations in 4 different cities: Istanbul, Usak, Balıkesir and Trabzon.
Certifications: ISO/IEC 27001, PCI DSS, ISO 10002, ISO 9001:2008, EN 15838.
Teleperformance Turkey started offering outsourced services in 1995, such as customer services, customer acquisition (telesales & telemarketing), technical support, account receivables, BPO, social media with the multichannel strategy (voice, click-to-chat, e-mail, video chat, face-to-face, instant messaging, social media, voice portal, web app, mobile app, IVR, etc..) in 4 locations in 4 different cities: Istanbul, Usak, Balıkesir and Trabzon.
Certifications: ISO/IEC 27001, PCI DSS, ISO 10002, ISO 9001:2008, EN 15838.
Teleperformance TurkeyIndustry Champion
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With the recent power outage in Turkey that had 90 percent of Istanbul without power, ContactCenterWorld.com wanted to know how contact centers were affected. We spoke with Ozge Bilge with Teleperformance Turkey about the events that transpired.
April 7, 2015 5:00 AM
April 7, 2015 5:00 AM
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BEST süreçleri ile hizmetlerimizi global standartlarda mükemmeliyet hedefiyle sunuyoruz. Teleperformance Türkiye planlama ve iş zekası ekipleri, süreç ve metriklerde başarıyı değerlendiren BEST WFM sertifikasyonuna 2 yıl üst üste sahip olduk!
October 19, 2018 12:40 PM
October 19, 2018 12:40 PM
Her pozitif etkileşim uzun süren olumlu etki bırakır. Gülümseyin, arkadaşlarınızla keyifle sohbet edin ve sevdiklerinizle bağlantı kurun. Dünyayı daha parlak bir yer haline getirebiliriz. #EachInteractionMatters
October 19, 2018 8:00 AM
October 19, 2018 8:00 AM
İster geleneksel ister dijital kanallar üzerinden gerçekleşen her etkileşim önemlidir. Teleperformance çalışanları tüm kanallarda en iyi deneyimi sunar. #EachInteractionMatters
October 16, 2018 2:25 PM
October 16, 2018 2:25 PM
İster geleneksel ister dijital kanallardan yapılsın, her etkileşim önemlidir. Teleperformance çalışanları tüm kanallarda en iyi deneyimi sunar. #EachInteractionMatters
October 16, 2018 1:44 PM
October 16, 2018 1:44 PM
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October 19, 2018 5:00 AM
October 19, 2018 5:00 AM
Her pozitif etkileşim uzun süren olumlu etki bırakır. Gülümseyin, arkadaşlarınızla keyifle sohbet edin ve sevdiklerinizle bağ kurun. Dünyayı güzelleştirebiliriz. #EachInteractionMatters
October 19, 2018 5:00 AM
October 19, 2018 5:00 AM
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