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Teleperformance Turkey
Teleperformance is a global provider of customer experience with multichannel strategy. The company has been providing customer care services for leading companies throughout the world since 1978. Teleperformance operates with more than 182,000 employees across 274 contact centers in 62 countries. The company conducts programs in more than 75 different languages and dialects for a wide variety of global companies in various industries.
Teleperformance Turkey started offering outsourced services in 1995, such as customer services, customer acquisition (telesales & telemarketing), technical support, account receivables, BPO, social media with the multichannel strategy (voice, click-to-chat, e-mail, video chat, face-to-face, instant messaging, social media, voice portal, web app, mobile app, IVR, etc..) in 2 locations in 2 different cities: Istanbul & Usak.
Certifications: ISO/IEC 27001, PCI DSS, ISO 10002, ISO 9001:2008, EN 15838.

         
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Nazmiye Ozge Bilge Teleperformance Turkey
     (Verified Admin)
Engin Utkan Teleperformance Turkey
     (Verified Admin)
Tulay Dogrular Teleperformance Turkey
     (Verified Admin)
Tülay Doğrular Teleperformance Turkey
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Industry Champion Comments

Latest Voter Comments - why they want this company to win!
She always smiles and this is important because it's important for us as employee our company
October 27, 2016 8:01 AM
Teleperformance is most reliable and people-oriented company

October 27, 2016 6:54 AM
Teleperformance İS Great Company
October 26, 2016 3:05 PM

Industry Awards We Won!

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Teleperformance Turkey
ContactCenterWorld - Top Ranking Performers Awards EMEA 2016: Ranked #1 for Best Outsourcing Partnership
June 4, 2016 5:00 AM
Teleperformance Turkey
ContactCenterWorld - Top Ranking Performers Awards World Finals 2015: Ranked #1 for Best Outbound Campaign
November 6, 2015 5:01 AM

Company News

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Teleperformance Turkey is World’s Number One in “Best Outbound Campaign”
Best in the World announced at 2015 Top Ranking Performers in the Contact Center World Awards gala dinner in Las Vegas, USA. Teleperformance Turkey, an outsourced multichannel CRM and contact center service provider, won the Contact Center World Awar...
November 19, 2015 5:00 AM
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Turkey's Power Outage - Are you Prepared? Ozge Bilge, Teleperformance Turkey Speaks With ContactCenterWorld.com
With the recent power outage in Turkey that had 90 percent of Istanbul without power, ContactCenterWorld.com wanted to know how contact centers were affected. We spoke with Ozge Bilge with Teleperformance Turkey about the events that transpired.
April 7, 2015 5:00 AM
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Günün sözü: Rüyanıza ulaşmak için savaşmalı, fedakarlık etmeli ve çok çalışmalısınız. Lionel Messi

October 23, 2017 7:35 AM
Günün sözü Başarıyı kutlamak güzel ancak başarısızlıklardan ders almak daha önemli. Bill Gates

October 18, 2017 12:53 PM
13. Çağrı Merkezi Fuarı'nda biz de varız!October 18, 2017 9:01 AM
B2C müşterilerin %67si değer görmediklerini hissettiklerinde ürünleri kullanmayı bırakıyorlar. Daha fazla bilgi: https://www.teleperformance.com/media/2895754/2pagers_product-support_teleperformance-b2c-sales-strategies-that-truly-work_july_2017.pdf

October 18, 2017 7:34 AM

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