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Teleperformance - Company Profile   (About Company Profile Pages)

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Overview

Teleperformance is a global provider in digital business services, blending advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front-office customer care to back-office functions, including Trust and Safety services that help defend both online users and brand reputation. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services.

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Company Members

David Chacon Teleperformance(Verified Admin)
Nicole Ashton Teleperformance Portugal
(Verified Admin)
Andres Barrios Teleperformance Colombia
(Verified Admin)
Sarvesh Kumar Yadav Teleperformance India
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Lisa Msolongile Teleperformance South Africa
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Fabio Luis Teleperformance(Verified Admin)
Christianne Ruth Piedad Teleperformance Philippines
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Nikolas Fourtzis Teleperformance Greece
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Andrea Herrera Teleperformance Mexico
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Francisco Flores Teleperformance Mexico
(Verified Admin)
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards World Finals 2023: Ranked #1 for Best Employee Wellness Program
November 17, 2023 12:01 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2023: Ranked #2 for Best Improvement Award - External Consulting / Training Service
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November 17, 2023 12:01 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2023: Ranked #1 for Best Recruitment Campaign
November 17, 2023 12:01 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2023: Ranked #1 for Best Outsourcing Partnership
November 17, 2023 12:01 AM
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Company News

Teleperformance shares plunged, extending recent losses on concerns over the impact of artificial intelligence on its business.

March 8, 2024 8:37 PM
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Teleperformance, a global provider in digital business services, announced it was honored with nine awards for exceptional customer service by the European customer contact industry.
December 7, 2023 4:07 PM
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Articles

Given the continuing flow of call centre jobs to offshore locations, it's increasingly clear that organisations are finding it hard to resist the cost reductions that can result from dramatically lower agent salaries.
May 16, 2005
 21785 
With relatively few prospects to recruit in a competitive environment, outsourcing can help financial services organizations retain their customers, increase their value, and control costs.
January 27, 2004
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From smartphone contact tracing and virtual consultations in the healthcare industry to countless e...
May 26, 2020
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  As our new reality unfolds, businesses in many sectors must still rely on home-based custome...
May 19, 2020
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