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Teleperformance - Company Profile   (About Company Profile Pages)

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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.

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ContactCenterWorld - Top Ranking Performers Awards APAC 2022: Ranked #1 for Best Contact Center Support Professional - Workforce Planning
July 30, 2022 12:03 AM

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September 2, 2022 1:10 AM EST
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ContactCenterWorld - Top Ranking Performers Awards APAC 2022: Ranked #1 for Best Home / Remote Agent Program
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ContactCenterWorld - Top Ranking Performers Awards APAC 2022: Ranked #1 for Best Analyst
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Teleperformance, a global provider in Outsourcing and Digital Integrated Business Services, encompassing CX, Back-Office and Transformation Solutions, extensively uses intelligent automation, advanced analytics and process optimization, to learn cust...
September 15, 2022 12:00 PM
Teleperformance ranks as a worldwide top 2 third party business services provider, across all industries, based on revenue and year-on-year growth for the second consecutive year

August 16, 2022 6:00 AM
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Given the continuing flow of call centre jobs to offshore locations, it's increasingly clear that organisations are finding it hard to resist the cost reductions that can result from dramatically lower agent salaries.
May 16, 2005
With relatively few prospects to recruit in a competitive environment, outsourcing can help financial services organizations retain their customers, increase their value, and control costs.
January 27, 2004
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From smartphone contact tracing and virtual consultations in the healthcare industry to countless e...
May 26, 2020
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  As our new reality unfolds, businesses in many sectors must still rely on home-based custome...
May 19, 2020
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