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Telkomsel - Company Profile   (About Company Profile Pages)

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Overview

Telkomsel is currently the largest cellular operator in Indonesia, With more than 162 million customers. Telkomsel expand to digital business, including Digital Advertising, Digital Lifestyle, Mobile Financial Services, and the Internet of Things. To serve the needs of customers, Telkomsel has MyTelkomsel app, Telkomsel Virtual Assistant, also Telkomsel operates a 24-hour call center and GraPARI services spread across Indonesia.
Telkomsel provide excellent service for society and help them enjoy the digital lifestyle, Telkomsel helped build the digital ecosystem in the country. Using various DNA development efforts (Device, Network, and Applications), these are expected to accelerate the formation of the Indonesian digital society. In addition, Telkomsel is also actively encouraging the positive use of technology in the younger generation.

Telkomsel will always be present to inspire society by implementing cutting edge technologies, competitive products and services, and innovative solutions. These will lead Indonesia to a broadband-based society based on a mobile technology roadmap. Our love of the country encourages Telkomsel to continue to create the best telecommunication services for the people of Indonesia

             
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Company Members

Indra Wahyuningsih Telkomsel(Verified Admin)
Lidia Sri Margiastuti Bank Negara Indonesia
Ica Gunawan PT Telkomsel
Eko Yulianto Telkomsel - Indonesia
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November 18, 2020 11:34 PM EST
Find out about this Award program

Industry Champion

Telkom is the best
September 26, 2018 4:39 AM
Because Telkom has enhanced Customer Experience by mail in, phone in, chat in, for Interactive Customer also Apps Based such as MyIndihome, MyTelkomSolution, MyWholesale for any different Customer Business Segment. We call it not only Call Center but...
April 25, 2017 3:46 AM
Telkom is the largest telecommunication company in Indonesia
April 24, 2017 4:46 AM

Industry Champion Comments

Telkom is the best
September 26, 2018 4:39 AM
Because Telkom has enhanced Customer Experience by mail in, phone in, chat in, for Interactive Custo...
April 25, 2017 3:46 AM
Telkom is the largest telecommunication company in Indonesia
April 24, 2017 4:46 AM
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards APAC 2020: Ranked #4 for Best Outbound Campaign
October 24, 2020 5:00 AM
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ContactCenterWorld - Top Ranking Performers Awards APAC 2020: Ranked #2 for Best Home / Remote Agent Program
October 24, 2020 5:00 AM
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Company News

Metaswitch mobile-native UC&C solution underpins new offerings in Indonesian market
January 16, 2020 6:16 AM
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Telkomsel, an Indonesian telecommunications company, has selected Kinetica, the engine for the Extreme Data Economy..,
October 20, 2018 5:07 AM
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Working From Home - Exclusive Interview With Ine Intan Sari from PT Telkomsel
April 15, 2020 5:00 AM
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