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TELUS International   (About Company Profile Pages)

TELUS International - a global contact center outsourcing, BPO and ITO company with delivery centers around the world, including in Canada, the United States, Central America, Europe and Asia. TELUS International is the global arm of TELUS, one of Canada’s largest telecom companies.

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Company Members

Marlon Calanglang Telus international philippines
Melanie Fleming Telus International
Aileen Lozano TELUS International Philippines
Jimmy Carpio Transactel S.A de C.V

Industry Champion Comments

Our culture is the best!
August 28, 2019 4:29 AM
My company deserves to be nominated and get high rate.
June 26, 2017 12:19 AM
Culture is the best
June 25, 2017 10:14 AM
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Company News

Delivers Improved CX on Voice & Digital Channels and Expanded At-Home Solutions

April 2, 2020 10:47 PM
Merger adds significant scale, growth and diversity to TELUS International

February 5, 2020 11:34 PM
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76% of Americans are more likely to complete a purchase and 78% are more likely to continue doing business with a brand that provides a personalized experience

August 30, 2019 5:00 AM
When it comes to selecting your Contact Center Outsourcing (CCO) partners, the conventional wisdom “more is better” has undergone an evolution. Businesses are now becoming reluctant to spend the time and effort necessary to manage a large vendor port...
May 4, 2016 5:00 AM

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[New Blog Post] Four ways to make your customer experience more transparent:

May 26, 2020 7:14 PM
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Cloud solutions in contact centers are beneficial for customers AND agents. Learn about the top three benefits of a cloud-based contact center. #CX

May 26, 2020 3:39 PM
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Many leading companies have created the Chief Experience Officer role — should your company be next? #CX

May 25, 2020 10:54 PM
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How to respond to your customers on #socialmedia to ensure a positive brand interaction:

May 25, 2020 3:39 PM
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Maintaining business continuity while demonstrating awareness of the situation is a delicate balancing act. Discover how to effectively deliver #CX during challenging times.

May 22, 2020 6:34 PM


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Opensignal just named our network the fastest across Canada - in Upload and Download Speed Experience, Video Experience, and 4G Availability. ⚡️ See what our engineers do behind the scenes to make it happen. #AllConnectedForGood

March 2, 2020 5:14 PM
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Our critters are leaping into #LeapDay. How will you spend the extra day? 🐰🐤🐐🐸

February 29, 2020 4:28 PM
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