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Tethr’s vision is a world where every company listens, and every customer is heard. Tethr is a cloud-based conversation intelligence platform that combines AI, machine learning and over a decade of customer experience and sales research to surface contextual insights from phone calls and other customer interactions. Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured voice of customer conversation data into insights that fuel smarter decisions and improved business performance, enabling them to become Listening Enterprises.Please Login
Company's communications intelligence platform for enterprise contact centers and financial services organizations is HIPAA-compliant, HiTrust-certified and now PCI-V3.2L1-certified April 24, 2018 12:14 AM
When a customer has to recontact the company to chase down the resolution of their issue, it increases the likelihood that the customer will be disloyal at the end of the service experience 2.5x. Yikes. https://bit.ly/2XbSnLE #customerexperience#CX#CS May 31, 2020 9:09 PM
When you use the power of #AI for enhancing customer experience, you are building stronger customer relationships. Machine learning can help you revolutionize your #CX strategy. https://bit.ly/36Ma87L May 28, 2020 9:27 PM