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The Connection - Company Profile   (About Company Profile Pages)

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Overview

The Connection is a U.S.-based live operator inbound contact center and service agency. For over 31 years, we have helped leading national corporations outsource their customer service and sales calls.

Our fully automated, state-of-the-art call center equipment and custom software enables The Connection to field thousands of calls daily for each client with a high degree of professionalism and customization. We have the capacity to handle over 100 million calls a year. This capacity provides our clients with the best of all worlds: superior quality, experience, and hands on service coupled with the advanced technical capabilities of the finest contact centers in the country.


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Industry Champion!



THIS COMPANY HAS NO VOTES! If you know this company click here if you want them to win!

About this Award:
The Corporate Industry Champion Award is presented to the company (1 per country) who received the highest number of votes from 'in-country' contact center professionals as being key in helping to shape and develop the industry through either innovative products or services or exceptional leadership/education!
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Company News

Bright Pattern, provider of omnichannel cloud contact center software for companies, selected by The Connection, BPO for Fortune 500 companies
April 30, 2019 9:55 PM
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When looking for the best contact center partner, keep in mind that not all call centers are alike, ...
March 12, 2020
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When you outsource your customer service to a professional call center such as The Connection®, ...
February 13, 2020
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