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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Chris Severn, co-founder and Director of The Customer Experience Company (CEC), has some points to make about the customer experience industry and how social media is becoming part of the mix as businesses realise the value of online communities... August 19, 2011 5:00 AM