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We know workforce optimization solutions can help in creating a more efficient process when dealing with workloads and scheduling – but what constitutes workforce optimizations exactly? We asked industry experts for their views on the subject. April 2, 2010 5:00 AM
What are some of the biggest misconceptions that stop people from buying workforce optimization solutions? We asked industry professionals who would be knowledgeable in the matter to list the various myths surrounding this technology. March 5, 2010 5:00 AM