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The Primas Group - Company Profile   (About Company Profile Pages)

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Overview

For nearly 30 years, Primas has been an Independent Software Vendor (ISV) of CTI and IVR solutions. Coming from a position of vendor neutrality, Primas has an understanding of how the products of various vendors work together. Through their experience, Primas has developed a suite of OTT (Over The Top) applications that enable contact centers to enhance their operational effectiveness, increase revenue, and lower costs. The Primas customer portfolio includes global BPOs, F100, Large Hospital Systems, Payer Insurance, Travel Industry and a slew of smaller customers across the spectrum. Primas is an innovator in the industry and has been very successful developing advanced solutions for the Patient Experience and the Healthcare journey..

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John Orton The Primas Group(Verified Admin)
Khoan Nguyen The Primas Group(Verified Admin)
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Company News

Primas Group joins Joins network of companies transforming customer engagement with solutions that leverage the capabilities of Avaya’s Cloud Communications portfolios.
April 10, 2023 11:25 PM
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Primas & Binah.ai collaborate to bring healthcare contact center agents and automation directly in the hands of patients.
April 5, 2023
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