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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
An after-hours child welfare crisis line serving Winnipeg and surrounding municipalities is increasingly unable to respond to calls directly, relying on a private call centre to retrieve messages. May 28, 2015 4:28 PM