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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Database giant Oracle announced it has agreed to acquire TOA Technologies, a provider of cloud-based solutions for field service management. Oracle said it intends to fold the technology into its service cloud offering.