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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Transactis creates insight from customer transactions and enables clients to act and communicate at an individual level. Using its unique data resources, specialist knowledge and innovative technology, Transactis delivers products and services that allow their clients to make better, faster and more informed decisions to generate greater efficiencies, profit and an enhanced experience for their customers.Please Login
Richard Higginbotham, Head of Marketing, Transactis, addresses the challenging task of winning back customers and looks at the various elements that need to be taken into account when embarking on a win-back campaign. December 16, 2010 5:00 AM
Transactis' latest research shows that companies are failing to integrate and use customer records to keep campaigns on target. And with customers taking note the long-term health of a brand can be at risk. July 28, 2010 5:00 AM