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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time, anywhere access and simple smartphone functionality and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise grade in its global reliability, security, and scaling capacity and is SOC2 Type II and HIPAA compliant. UJET is trusted by customer-centric, innovative enterprises.Please Login
A recent survey found that 58% of respondents said allowing customers to send photos, videos, and screenshots to agents in real-time is of high importance. Find out what other trends are shaping the future of #CustomerExperience . http://ow.ly/D4ac50zUevB
June 1, 2020 3:00 PM
“To be able to support a cloud contact center of this size, scale—and with the proper security requirements—is a true testament to our platform, team, and our customers.” UJET Founder & CEO Anand Janefalkar. http://ow.ly/QPtd50zT0TO May 29, 2020 3:00 PM
. @UJETco announced integrations with Identity Management providers, Okta, OneLogin, and Microsoft ADFS. This is in addition to integrations with OpenID Connect and SSO via SAML May 27, 2020 7:18 PM
Don't miss our FREE Fireside Chat with UJET Founder & CEO Anand Janefalkar and CEO of The Experience Maker @dgingiss on how to dazzle your customers with remote customer support. Register today! http://ow.ly/9rE850zPLrd May 26, 2020 3:00 PM