Our next event - seats still available! Book today!
Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
In 1990, we saw a perfect opportunity to combine the best of three worlds under one roof -- Salon, Department Store, and Drug Store. ULTA was born -- a one-stop-shop for lipstick, performance hairspray, luxury perfume, and a lot more. By marrying salon expertise with prestige and popular brand cosmetics, ULTA became a single beauty destination that goes above and beyond other retail stores -- it’s a community where women interact via the salon, and experience outstanding beauty advice in a relaxed help-yourself shopping atmosphere. Please Login
Ulta’s new call center infrastructure allows agents to field both phone and email through a central interface. If the company should choose to add other forms of contact in the future—web chat or fax, for example—Echopass can quickly provide the nece... November 9, 2006 5:00 AM