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Europe's first cloud based contact centre services provider. Providing PCI DSS level 1 certified enterprise cloud and on-site contact centre services.
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Ultracomms is warning businesses to review processes as the Payment Card Industry Security Standards Council (PCI SSC) issued the latest update to its guidelines for telephone payments.

December 6, 2018 12:05 AM
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The PCI DSS Level 1 accredited payment solution is fully hosted, highly-secure and comes with 24x7 support
February 27, 2018 12:12 AM
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An interesting article on how digital transformation quickly became a necessity and why many of the changes made will form our new normal for years to come: https://hubs.ly/H0qT3LY0 @forbes #digitaltransformation #customerexperience #contactcentres
May 28, 2020 2:23 PM
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With many customer service teams still working from home, here is a helpful article on how to ensure they are set up for success, including the benefits of using a cloud-based software and how to engage your team from afar: https://hubs.ly/H0qPqdT0 @forbes #employeeengagement #CX
May 26, 2020 9:59 AM
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An insightful article on the impact staying at home has had on the way consumers crave human connection in their service interactions: https://hubs.ly/H0qHSdj0 @forbes #customerexperience #contactcentres #customerservice
May 20, 2020 12:35 PM
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Digital transformation is a necessity now more than ever. Here are some key steps for embracing the digital age, including enhancing customer experience by ensuring every touchpoint is personalised and seamless: https://hubs.ly/H0qCK_q0 @forbes #digitaltransformation #CX
May 18, 2020 11:22 AM
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The rapidly changing environment has meant focusing on innovation and reinventing plans to meet the new demands of customer support. Read how to prioritise customer support in a new era by providing an empathetic CX and caring for employees: https://hubs.ly/H0qwbPF0 @forbes
May 14, 2020 11:18 AM
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