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Overview

Unicom Focuses on Improving Your Customer Service with Quality 24-7 Live Agents.

Unicom creates answering service solutions by asking questions others would not have thought to ask; propelling us to redefine the status quo. We can do this because we search for and bring together exceptional resources and ideas with one goal in mind – to make it easier for our clients to maintain focus on their goals.


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80% of all business communications take place over the phone NewVoiceMedia’s 2018 “Serial Switchers” report says businesses lose $75 billion a year from poor customer service. See other impacts of missed phone calls: https://www.unicomcorp.com/blog/the-impact-of-missed-calls-for-your-business/ #callcenter #answeringservice

May 28, 2020 11:01 PM
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Quick fact about Unicom : Each day we manage an average of 2000 calls. We never close, even on holidays. That means we have managed an estimated 21,170,000 calls since we opened in 1990. https://www.unicomcorp.com/ #answeringservice #callcenter #virtualreceptionist

May 26, 2020 3:24 PM
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How you answer the phone will tell people a lot about your company. Is your team sticking to the script? Learn how you say the right thing, every time. Read how here: https://www.unicomcorp.com/blog/how-to-create-the-perfect-phone-script/ #customerservice #customerexperience

May 21, 2020 4:03 PM
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Teamwork! Remember, teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability. https://www.unicomcorp.com/ #inthistogether #teamwork

May 19, 2020 4:22 PM
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Did you know 42% of people make more purchases when they received better customer service? Want to easily improve your customer service? Use these easy 7 Tips to make customers fall in love with your business. https://www.unicomcorp.com/blog/7-tips-for-improving-skills-and-abilities-for-customer-service/ #customerservice #Tips #business

May 14, 2020 3:14 PM
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