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Uniphore Software Systems - Company Profile   (About Company Profile Pages)

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Overview

Uniphore is the global provider in Conversational Service Automation with offices in the U.S., India, and Asia. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation. So that every voice, on every call, is truly heard.

Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. Conversational Automation & Analytics, Conversational Assistant and Conversational Security elevate how enterprises support and engage their customers, build loyalty and realize efficiencies.




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Company Members

Erika Kamholz Uniphore Software Systems(Verified Admin)
Rob Barlow Uniphore Software Systems(Verified Admin)
Randy Ksar Uniphore Software Systems(Verified Admin)
Anil Kumar Uniphore
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Company News

2020 sped up digital imperatives for companies as it put focus directly on AI and automation to drive that transformation of what experts agree is projected to be a $500 bn-plus market opportunity
April 1, 2021 7:37 PM
 267 
New RPA and Agent Security Solutions Set a New Standard for Customer Service Amid Era of Remote Work and High Customer Expectation
January 30, 2021 4:37 AM
 493 
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Articles

Uniphore has announced results from its latest COVID-era survey that highlights significant challenges faced by both consumers and customer service centres.
March 24, 2021 5:00 AM
 1103 
Data shows contact centers need AI and Automation to scale operations and provide better experiences for customers
May 22, 2020 5:00 AM
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March 2, 2021 9:34 AM EST

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