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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
UniVox Solutions offers the iSuite, which is composed of iAgent, iCoach, and iVision, three applications aimed at enhancing the operational efficiency of the contact center. The iAegnt is a Unified Agent Desktop application, while the iCoach is an advance supervisor application, and the iVision is an intuitive contact center Dashboard solution. Although there are currently various solutions out there that cover the three applications yet there is non that groups them together, tighter integration, resulting in a complete solution with greater benefits to customers.Please Login