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Verint Monet - Company Profile   (About Company Profile Pages)

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Overview

Monet Software is a global provider of cloud-based workforce optimization software solutions for contact centers. Monet’s cloud-based solution, Monet WFO Live, is an affordable and easy to use contact center optimization software solution, which includes workforce management, call recording, quality assurance and performance management. Contact centers will start improving service levels and reducing center costs without the upfront expenses and IT requirements of traditional workforce software. With Monet WFO Live customers get all the benefits of Monet’s WFO platform:



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Company News

Monet Software’s Cloud Scheduling and Forecasting Solution combines with the Genesys Customer Experience Platform to optimize contact center resources and improve agent and customer experiences
December 6, 2018 3:38 AM
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Bright Pattern, provider of omnichannel cloud contact software integrates with Monet WFM to provide a complete all-in-one contact center solution

September 19, 2017 5:00 AM
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Logically, if you bring someone a solution that will make it easier for that person to do his or her...
October 1, 2018 5:00 AM

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We can't believe #VerintVirtual is already over! But the learning doesn't have to stop! Check out our recent blog highlighting the top 5 session from the event. https://bit.ly/3eBy0xB
May 27, 2020 5:16 PM
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As #contactcenter and #helpdesk employees have transitioned to #workfromhome we've uncovered a few tips and tricks for your team to start leveraging now. Read the blog now and see how your organization can implement these #workfromhometips today! https://bit.ly/2Kux6FM
April 24, 2020 5:26 PM
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Interested in moving to the #cloud ? Read this blog to review data migration and process change questions you should consider when moving to the #cloud . https://bit.ly/3dt23rk
March 26, 2020 9:17 PM
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Are you regularly reviewing your #contactcenter environment to ensure employees are engaged? Read our recent blog to see how probing questions can shape #workforceengagement and help determine where technology fits in. https://bit.ly/2Up9VkQ
March 19, 2020 8:29 PM
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Looking to build #employeeengagement within your #contactcenter ? Here are 5 things every #contactcenter must consider when building an #employeeengagement strategy. https://bit.ly/2TTn9pG

March 12, 2020 5:04 PM
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