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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
In today’s increasingly complex and changing world, Vidus enables service providers to deliver a high quality of experience to their customers at the right time, the first time. Vidus was created to enable home service delivery companies in newly deregulated markets to deliver high-quality service experience to their customers by providing a unified, up-to-the minute view across the field service resource network.Please Login (add)
Telecos and utilities need to synchronise their resources in an effort to maintain multiple products, services, and service level agreements. Going forth with such changes could greatly improve their ability to meet customer expectations. July 15, 2004 5:00 AM