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London law firm Harcus Sinclair has set up a dedicated call centre in its basement with 20 extra staff to handle the number calls it is receiving from motorists seeking compensation from VW. March 22, 2017 11:48 AM
Finding new and great ideas to try and implement within your contact center is always fun and exciting. ContactCenterWorld.com asked Thabisa Magxwalisa from Volkswagen Group South Africa for some ideas that you might be able to use. December 1, 2014 5:00 AM
I cannot believe that it has been more just a couple of months since the UK event and I’m already preparing for the finals in Vegas!! I am so fortunate to work for a company that provides me with the opportunities to do what I do best every day and I... September 21, 2012 5:00 AM