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Watts Communications
Watts Communications Inc. is a Customer Care and Contact Centre services company. It’’s been in business since 1965. All members, from the CEO to the Customer Service Representatives, are committed to making each program a success. They are committed to assisting with clients plan, implement and measure their Customer Care Solutions.
         
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The Contact Center Audit – The Only Effective Benchmarking Tool
This article will provide you with a recipe for conducting your own Contact Center Audit.
December 17, 2002 5:09 PM
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