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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
A solutions-oriented Contact Center Professional with two decades of business development and complex strategic solutions experience.
With a keen eye for trends and directions, establishing the first SAAS hosted contact centre a decade ago in Canada, and another for the Federal government 4 years ago which is deployed in 70 centers nationally, I have experience with nearly 100 successful contact centre solutions and implementations.Please Login