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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
WorkLight(R) Inc. develops server software products that help businesses reach customers, channels, employees, and partners securely in the places they frequent online. Through WorkLight, people get valuable information they desire, such as account status, product availability, or updates about their latest transactions. They can then take actions, for example order products or services, respond to promotions or offers, and consult with colleagues, without having to log into a portal.Please Login
With an increase of home-based agents on the rise, the risk of security is an issue many companies are facing. IT departments are being faced with a number of challenges, but here are some tips and advice for those companies who allow employees to wo... June 13, 2008 5:00 AM