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Overview

We’re redefining connected services.

Why? Because the conventional outsourcing model is broken.

Customers are not commodities and service is not a number on a balance sheet.

This is a brand new approach.

Where people matter and technology is intuitive.


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Industry Awards We Won!

ContactCenterWorld - Top Ranking Performers Awards World Finals 2012: Ranked #3 for Best Contact Center Executive / Director
November 3, 2012
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2012: Ranked #3 for Best Contact Center
November 3, 2012

ContactCenterWorld - Top Ranking Performers Awards EMEA 2012: Ranked #1 for Best Contact Center Executive / Director
June 30, 2012
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ContactCenterWorld - Top Ranking Performers Awards EMEA 2012: Ranked #1 for Best Contact Center
June 30, 2012
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I have entered several different awards over the last 5 years, and although we have had some moderate success I always felt that the selection process was open to scepticism
September 30, 2012
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A retrospective poll has found that UK firms remain complacent about communications disaster planning; Ian argues that a wake-up is overdue.
December 2, 2004
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