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We’re redefining connected services.

Why? Because the conventional outsourcing model is broken.

Customers are not commodities and service is not a number on a balance sheet.

This is a brand new approach.

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Industry Awards We Won!

ContactCenterWorld - Top Ranking Performers Awards World Finals 2012: Ranked #3 for Best Contact Center Executive / Director
November 3, 2012
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2012: Ranked #3 for Best Contact Center
November 3, 2012

ContactCenterWorld - Top Ranking Performers Awards EMEA 2012: Ranked #1 for Best Contact Center Executive / Director
June 30, 2012
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ContactCenterWorld - Top Ranking Performers Awards EMEA 2012: Ranked #1 for Best Contact Center
June 30, 2012
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Company News

A Swindon-based outsourcing adviser has acquired a South African quality assurance company.
February 21, 2020 10:00 PM
A Swindon contact centre has strengthened its commercial team with three appointments to top roles.
January 17, 2020 10:47 PM
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I have entered several different awards over the last 5 years, and although we have had some moderate success I always felt that the selection process was open to scepticism
September 30, 2012
A retrospective poll has found that UK firms remain complacent about communications disaster planning; Ian argues that a wake-up is overdue.
December 2, 2004
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Working somewhere with funky décor is something we would all like (you’ve seen Google&r...
November 17, 2017
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As the world becomes increasingly digital, many call centres are optimising their offerings by prov...
June 28, 2017
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